EPSS Feasibility Studies & EvaluationsDocumentation

EPSS

Electronic Performance Support Systems (EPSS) are an extension of the concept of just-in-time training — training structured to give the end user the exact content needed delivered at precisely the right time. Simply stated, an EPSS is an integrated network of online and offline job resources such as:

• Just-in-time information
• Custom tools
• Advisors and Training, delivered in the form of 5- to 10-minute "task bites" that end users can complete and immediately apply. DLS can partner with you to select and develop a set of components, and work to meet the needs of your novices and experts alike.

DLS has created award-winning EPSS that have delivered measurable results for organizations including the NASD, NYSE, Hewlett-Packard, and AT&T. We are recognized experts who have written numerous articles and book chapters and delivered presentations on EPSS for a wide array of organizations.